The design of our key safes means it does allow the open dial to turn, even without inputting a code. However, if it turns without unlocking after you have entered your code it means the code you have inputted may be incorrect.
If you have any questions you can contact our friendly UK-based team, Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm, on 0330 363 0303, email us at hello@keysafe.co.uk or using the live chat facility at www.keysafe.co.uk
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