I have forgotten my code, help!

Sorry to hear that you have forgotten your code.

Unfortunately, we don’t hold any codes for Keysafe's here. As a main supplier, all units leave us uncoded.  Additionally, being a security item, they do not have any master/reset code facility.

If your keysafe was supplied to you, there is a possibility that the company/authority responsible will have records of this code. I would advise reaching out to them directly to assist you further. Your council’s adult social care department would likely be a good starting point. 

If your keysafe was a private purchase, the code would be controlled by those who set it and any other third parties who required knowledge of it (Neighbours, family & friends, Doctors etc).

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To help remember the code, the following points may help:

Supra C500 Pro KeySafe™, Supra P500 Pro KeySafe™ and Standard Security Range

Each number/letter can only be used once in your code (no repeating numbers like 11234) 

We advise using 5-7 numbers/letters for the code.

You can enter the code in any order.

ark Tamo™ Maximum Security Key Safe

Each number can be used up to 4 times in your code.

We advise using 6 numbers with at least one repeating number for the code.

You can enter the code in any order.

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If you have any further questions you can contact our friendly UK-based team, Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm, on 0330 363 0303, email us at hello@keysafe.co.uk or using the live chat facility at www.keysafe.co.uk

Alternatively, you can contact our out of hours customer service line between 5.30pm & 8pm Monday to Thursday, 5pm to 8pm Friday and 9am to 5pm Saturday.