Supra P500 Pro KeySafe™ User Guide

For installation and coding advice, follow the below easy step-by step instructions. 

A PDF full version of the user guide is available for download at the bottom of this page. 

Revision 1 May 2022

A. Setting your combination 

There is no pre-set combination on your Supra P500 Pro KeySafe™. Select your own combination. Each number/letter can only be used once. 

Do not use a combination that can be easily guessed. 

1. Hold the clear plastic tab and pull open the weather cover. 

2. Press down on the CLEAR button. 

3. Turn the OPEN handle clockwise 180° to open the lid. 

4. Use a screwdriver to remove the screw from the code tamper plate. 

5. Slide the tamper plate towards the hinge of the key safe, pull out the plate and remove the plastic card from the key cover.

6. There are 10 numbered buttons and 2 lettered buttons with arrows on the back of the lid. Arrows pointing away from the hinge are OFF and are not part of the combination. Arrows pointing towards the hinge are ON and are part of the combination. 

7. With the key safe open, turn the open handle counter-clockwise 180°, back to the locked position. Important! The OPEN handle must be in LOCKED position before the code can be changed. Forcing the setting buttons when in the OPEN position may damage the key safe and void the warranty. 

8. Use the code change tool on the plastic card to set the combination. Note: Do not use a screwdriver! To add a number or letter to the code, use the code change tool to push in the grooved arrow by the number/letter you wish to set. Turn 180° until the arrow pops back up completely and the arrow points in the ON direction. To remove a number or letter from the code, use the code change tool to push in the grooved arrow by the number/letter you wish to set. Turn 180° until the arrow pops back up completely and the arrow points in the OFF direction. 

9. Replace the plastic card on the key cover. Place the code tamper plate over the back of the lid and slide into place. Secure the plate with the screw. Optional: To make the combination tamper-resistant, secure the plate with the anti-tamper screw located in the fitting kit provided using a Torx T15 anti-tamper driver. 

B. Testing your combination 

1. Make sure OPEN handle is in the locked position. If not, turn OPEN handle counter-clockwise until it’s in the locked position. On the front of the key safe, press only the buttons in your combination. Press each button in until it clicks. If you press the wrong button, push down on the clear button and enter your code again. 

2. Turn the OPEN handle clockwise 180° to open. If the combination is set correctly, the OPEN handle will turn fully and the locking bolt will retract. If not, push down the CLEAR button and refer to section A. Setting your combination. 

C. Mounting the Supra P500 Pro KeySafe™

1. Press down on the CLEAR button and enter the combination set in Section B. 

2. Turn the OPEN handle clockwise 180° to open the lid. Masonry Installation: 1. Use the mounting template to position the holes so they are as close to the centre of the brick as possible. Do not install screws into mortar since this will weaken the mounting. 2. Use the mounting template to drill 4 mounting holes using a 3/16” or 5mm masonry drill bit to a depth of at least ¼” or 7mm deeper than the length of the screw. Clean out dust and debris from all holes. 

3. Position the key safe on the 4 holes and drive the screws directly into the brick. Note: You must use the size 6x60mm masonry screws included with models 002045 and 002046 to maintain LPS 1175 security certification. When mounting on a rendered wall, the maximum thickness of the render cannot exceed 10mm. 

Note: a rendered substrate is not covered within the approval to LPS 1175. 

Note: Do not mount KeySafe closer than 6” or 15cm to the corner of a masonry surface. Make sure KeySafe is mounted flush with masonry surface and the masonry screws are only installed directly into brick. Never install masonry screws into mortar. Minimize all gaps between back of key safe and masonry surface. 

4. Tighten the screws until the heads are snug against the back of the key safe. Be careful not to over tighten the screws. 

DO NOT USE A DRILL.

D. Opening and Closing your key safe  

1. Press down on the CLEAR button. 

2. Enter the combination. If you enter an incorrect combination, press down on the CLEAR button to reset the buttons and re-enter the combination. 

3. Turn the OPEN handle clockwise 180° to open. When you turn the handle, the combination will clear. Note: The open handle is designed so it cannot be forced open. If an incorrect code is entered and the handle is forced, the handle will unlatch from the locking mechanism and turn freely without opening the key safe. To reset the handle, turn it all the way back to the locked position where it will snap back into place. 

4. To relock, close the lid and turn the OPEN handle counter-clockwise 180° back to the locked position.

If you have any questions you can contact our friendly UK-based team, Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm, on 0330 363 0303, email us at hello@keysafe.co.uk or using the live chat facility at www.keysafe.co.uk