Can I download the app and sign in on multiple devices?

Modified on Tue, 23 Jan, 2024 at 12:14 PM

No.  The owner must operate the eSafe through the OM Connect app from a single device to which the eSafe has been paired.

 

If your mobile phone is lost or stolen, then you will need to download the app again but your original account with OM Connect will be recognised and there is a password reset process built into the app.

 

If you upgrade your phone, then the app and data will transfer like all other apps.

 

The admin owner will need to go through the Bluetooth 'pairing' process on any new phone to take control of the device.

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article