Installation

How easy is it to install a key safe?

All of our key safes can be easily installed by a competent DIY’er.

Every key safe comes complete with a suitable fitting kit and a detailed user guide which explains how to mount the device onto a masonry surface correctly. 

If you’d rather leave the installation to us, we offer a nationwide installation service at a small additional cost. 

Can I install into render?

Our C500 & P500 Supra Police Accredited Key Safes™ are tested onto brick and concrete only. Our ark Tamo™ Maximum Security Key Safe would be suitable for installation into render. 

*Please note we do not recommend installing onto pebble dash substrate.

Tamo comes with standard brickwork fixings. If you are fitting Tamo to a rendered wall, you will need our ark Tamo™ Wall Plug Fitting Kit and ark Tamo KeySafe™ Fitting Pack for Rendered Walls.

Can I install my Supra C500 KeySafe™ in surfaces other than brick or concrete?

The Supra C500 and P500 Key Safes™ have been tested on standard house brick and concrete only. To maintain the LPS certificate and police accreditation, key safes must be installed into brick or concrete using the supplied fixings.

If the Supra P500 or C500 Keysafes™ are installed into another substrate, then the LPS accreditation is voided. The product is not necessarily less secure. However, the devices have not been tested on other materials.

If you wish to install a key safe into a different surface, then you will need to assess this risk and ensure the product is firmly fixed to the wall. The screws provided are designed for brick and concrete and potentially might not be able to cut their thread to secure a reliable enough grip. We are unable to recommend alternative fixings.

Furthermore, we recommend that you contact your property insurance company to advise them you have a Supra Police-Accredited Keysafe™. This is to guarantee your policy is still intact.

*Please note that Key Safes are to be installed a minimum of 6 inches away from any edge of the wall.

Can the fitting kits be re-used?

Unfortunately, the fitting kits can’t be re-used. The four masonry screws supplied with our Police Preferred Key Safes cut their thread in the substrate on installation. The thread, therefore, would weaken on every install, making the key safe less secure.

If you’d like to move your key safe, please use new fixings to ensure maximum adherence to the wall. 

Replacement Fitting Kits can be purchased via our website.

What tools do I need to install a key safe?

All of our key safes come complete with a detailed user guide which explains how to correctly mount them onto a masonry surface.

To install your Police Accredited KeySafe you will need the following items:

Power Drill

Pencil/Pen

Measuring equipment

Ark Tamo Keysafe (Brick or concrete)

• 5mm Drill bit (70mm+ in length)
• T30 Torx drive

Ark Tamo Keysafe (Render)

• 8mm Drill Bit
• T30 Torx drive
• Wall Plug Fitting Kit
• 
  

C500/P500 KeySafe

• 5mm Drill bit (70mm+ in length)
• T30 Torx drive

Permanent/Slimline KeySafe

• 4mm drill bit (70mm+ in length)
• P2 Philips drive

S7 KeySafe 

• 10mm drill bit
• 8mm Socket drive

Details on how to install a Supra KeySafe™ can be found under the resources section of our website.

Where do I obtain a Torx head screwdriver part for the Supra C500 KeySafe™?

The correct size Torx head screwdriver bit (Torx T30) is available direct from The Key Safe Company website.

Can I get a replacement fitting kit?

A replacement fitting kit can be purchased directly from our website.

Where should I install my Key safe?

We recommend that all key safes are installed out of sight to minimise the risk of attracting attention. If necessary, the product can be placed more noticeably, but you will need to assess the risk yourself. 

Ideally, it should be in a position that provides light for the user and allows ease of access to open the Keysafe and also for code management.

Do I have to fit a key safe by my front door?

It is a common misconception that a key safe generally stores a front door key, and therefore must be installed next to the front door.

The Supra KeySafe™ does not require a power supply, so can be positioned anywhere. This includes inside meter boxes, or at the rear of the property.

Ideally, it should be in a position of easy access to the user.

If you have any questions you can contact our friendly UK-based team, Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm, on 0330 363 0303, email us at hello@keysafe.co.uk or using the live chat facility at www.keysafe.co.uk